Tips in using your Zoom Phone
How to make a call
- In the Zoom desktop client or mobile app, click or tap the Phone tab
- Enter a name, number, or extension.
- Click or tap the blue phone icon
How to transfer a call
- While on a call, click or tap Transfer.
- Enter the name of the person to transfer to.
- Click or tap the blue transfer icon
- Select the transfer method.
How to change a call to a meeting
- While in a call click Meet.
The meeting will transfer to an instant Zoom meeting.
How to send and receive an SMS
- In the Zoom desktop client or mobile app, click or tap the Phone tab
- Click or tap the SMS tab.
- Click or tap the pencil icon
- At the top, enter the phone number.
At the bottom, enter your message then press Enter on your keyboard.
How to check your voicemail
- In the Zoom desktop client or mobile app, click or tap the Phone tab
- Click or tap Voicemail.
- Locate the voicemail you want to listen to, and click or tap Play
How to change your voicemail greeting
- Sign in to the Zoom Web Portal. https://minnstate.zoom.us/
- In the navigation menu, click Phone then Settings.
- Under Call Handling, click Audio Library.
- Click Add Audio.
- Record a new greeting or Upload a file.
For a full guide visit the following site
- https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061379
Last Modified: 3/13/25 8:11 AM